Support/Service

0001875_0000002_bild_media.jpgWhether you purchase a small shredder for your home office or a huge channel baling press, or any products in between, from HSM, you can be assured of the same high quality after sales care and support. Our service department and national service organization offer 2 hour call back and 48 hour onsite response times.

Providing national coverage, we have a combination of directly employed service engineers and contracted partners to provide you with assistance wherever and whenever you need support.

Technical Assistance Hot Line: 1-800-613-2110

If you require assistance with the maintenance or servicing of your HSM shredder, please call our special hotline on 1-800-613-2110 and you will be put straight through to a professional adviser who can handle your enquiry.

Preventative maintenance and extended warranty contracts are available to ensure that your HSM equipment is maintained and ready to operate when you need it. Please enquire for details.

We here at HSM of America would like to do everything possible to help you in the event you have a problem or a question.

Please choose from the options below to contact the department that best suits your needs.

If you would prefer to speak with us personally please call us at:
1-800-613-2110  or  610-918-4894.

Customer Service

For any issues not directly related to technical support or our website services, please call our main number or contact us at:

customerservice@hsmofamerica.com


Technical Support

For any technical support issues, please call our main number or contact us at:

customerservice@hsmofamerica.com


Webmaster

For all web related issues please contact us at:

customerservice@hsmofamerica.com


HSM Government Sales

Our government sales division is ready to answer all government sales/pricing related questions. Please call our main number or email us at:

customerservice@hsmofamerica.com